Greetings! ROSE SMITH joined the real estate industry in 2002 while working at USAA where she established a wealth of information regarding customer service and how to adapt to different personality styles. She holds a BBA in marketing from The University of Incarnate Word and hopes to start a master’s degree soon. Rose is a strong believer in the power of providing excellent service to all her customers. “If you have the same product at two different companies, for the same price, you will select the one that offers the BEST service.”